NBG6515 - 'Obtaining ip address loop'

antenore
Posts: 3

in Home Router
After upgrading the firmware to the version V1.00(AAXS.7)C0, with most of my devices, I cannot connect anymore using the DHCP, I've to set the IP address manually.
It happens on Linux and Android with a recent kernel, so far older versions of Linux and Android are still working correctly.
The router config looks good to my eyes.
Before to try to downgrade the firmware to the previous version(s), I'd like to know if it's a known issue and if I can do anything to debug and fix the problem.
Thanks!!
0
All Replies
-
Maybe try a reset?0
-
Hi,I use Galaxy note 10 +, the mobile can get IP and work correctly.Have you tried to reset device?0
-
Hi @antenore,
Could you provide which model of the Linux /android base device meet the issue?
You can try to capture the packet and see if there is any DHCP packet related to your device.0 -
Zyxel_Jerry thanks for the answer, I didn't get the notificationI've rolled back to the previous firmware version and now everything is fine.I had to, because I was suffering continuous connection issues, even with a fixed IP address.This happens only with Android 10 and Linux kernel > 5.0.0 as far as I can tell.I need this connection to work (@home), so I cannot debug more the issue, I'm very sorry :-\But tyhe new firmware version has0
-
Zyxel_Jerry thanks for the answer, I didn't get the notificationI've rolled back to the previous firmware version and now everything is fine.I had to, because I was suffering continuous connection issues, even with a fixed IP address.This happens only with Android 10 and Linux kernel > 5.0.0 as far as I can tell.I need this connection to work (@home), so I cannot debug more the issue, I'm very sorry :-\But the new firmware version has some serious issues in my opinion, again, I'm very sorry I cannot troubleshoot this :-(0
Categories
- All Categories
- 188 Beta Program
- 1.7K Nebula
- 91 Nebula Ideas
- 63 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 51 Switch Ideas
- 917 WirelessLAN
- 27 WLAN Ideas
- 5.4K Consumer Product
- 173 Service & License
- 296 News and Release
- 65 Security Advisories
- 14 Education Center
- 1K FAQ
- 452 Nebula FAQ
- 258 Security FAQ
- 100 Switch FAQ
- 115 WirelessLAN FAQ
- 22 Consumer Product FAQ
- 67 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 69 About Community
- 52 Security Highlight
Consumer Product Help Center
