How do I transfer an appliance out of MyZyxel to another provider.

laltobelli

Hello,

I have a number of devices in my Myzyxel account.  I need to transfer one of them to another service provider.

Thanks,

Larry

PeterUK

Re-register ZyWall to another MyZyxel Account – Zyxel Support Campus EMEA

Zyxel_Jonas

Hi @laltobelli,

For on-premise devices, you may use @PeterUK provided solution to transfer the device to the new MyZyxel account.

As you've mentioned service provider, so I assume that the device will remain installed in the same location and org., and only wants to transfer the device owner account, am I right?
If yes, you may transfer all the devices in the organization by using change owner feature on Nebula.
Reference link. (Reminder: The new account should have the full privilege.)

Tips: For Nebula Switch/Access point, you may use Nebula APP (IOS / Android) to scan the QRcode of the device to transfer owner account individually.