How do I transfer an appliance out of MyZyxel to another provider.

laltobelli
Posts: 24
Freshman Member



in Nebula
Hello,
I have a number of devices in my Myzyxel account. I need to transfer one of them to another service provider.
Thanks,
Larry
I have a number of devices in my Myzyxel account. I need to transfer one of them to another service provider.
Thanks,
Larry
0
All Replies
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Hi @laltobelli,
For on-premise devices, you may use @PeterUK provided solution to transfer the device to the new MyZyxel account.
As you've mentioned service provider, so I assume that the device will remain installed in the same location and org., and only wants to transfer the device owner account, am I right?
If yes, you may transfer all the devices in the organization by using change owner feature on Nebula.
Reference link. (Reminder: The new account should have the full privilege.)
Tips: For Nebula Switch/Access point, you may use Nebula APP (IOS / Android) to scan the QRcode of the device to transfer owner account individually.
Jonas,0
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