Can i use nebula control center without usg... ?

Options
askok
askok Posts: 4
Hi
I have Inteno DG400 router and GS1920-24 only.
I bought 1month PRO license to test nebula but i don`t see any activity on switch ports.
Dashboard says no gateways.
Regards
Asko

Best Answers

All Replies

  • Zyxel_Adam
    Zyxel_Adam Posts: 369  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Options
    Hi @askok,

    Welcome to Zyxel Community!

    Kindly inform you that you don't require a USG to make your Organization to be PRO.
    If you only have one Nebula device and it's with a PRO license, which is GS1920, in your Organization, you may see there is a "Upgrade now" button in Organization-wide > Configure > License & Inventory > Overview tab.


    Note:
    1. All Nebula devices in the same Organization should have at least one Plus/PRO license to upgrade Organization to be Plus/PRO.
    Adam
  • askok
    askok Posts: 4
    Options
    I have active license.

    but ...

  • askok
    askok Posts: 4
    Options
    And real situation.


  • Zyxel_Adam
    Zyxel_Adam Posts: 369  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Options
    @askok,

    Thanks for your reply.

    It looks like your switch is still on Standalone mode.
    Could you please check Basic settings > Cloud Management > Nebula Control Center Discovery, if it is active?


    Note that when your switch connects to NCC (Online), all the configuration of switch will be erased and apply configuration of NCC.
    Adam
  • askok
    askok Posts: 4
    Options
    This option is active but what this mean? 
    I have internet connection.


  • PeterUK
    PeterUK Posts: 2,865  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Check the IP settings of the switch and DNS


  • gb5102
    gb5102 Posts: 25  Freshman Member
    First Anniversary Friend Collector First Comment
    Answer ✓
    Options
    I agree with PeterUK, check if the switch has a default gateway and DNS servers configured
  • Zyxel_Adam
    Zyxel_Adam Posts: 369  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options
    @askok,

    Thanks for your reply.
    As @PeterUK and @gb5102 mention that you may check if your switch is able to access the Internet.
    You could also test if your network is allowed to access port 4335 & 6667 by clicking them. One of them should be capable to work on your network.

    If it is still not working, you may refer to our switch troubleshooting guide for more detail.
    https://community.zyxel.com/en/discussion/4267/how-to-simply-troubleshooting-on-my-nebula-switch
    Adam

Nebula Tips & Tricks