Can i use nebula control center without usg... ?

askok

Hi
I have Inteno DG400 router and GS1920-24 only.

I bought 1month PRO license to test nebula but i don`t see any activity on switch ports.
Dashboard says no gateways.
Regards
Asko

PeterUK

Check the IP settings of the switch and DNS

gb5102

I agree with PeterUK, check if the switch has a default gateway and DNS servers configured

Zyxel_Adam

@askok,

Thanks for your reply.
As @PeterUK and @gb5102 mention that you may check if your switch is able to access the Internet.
You could also test if your network is allowed to access port 4335 & 6667 by clicking them. One of them should be capable to work on your network.

If it is still not working, you may refer to our switch troubleshooting guide for more detail.
https://community.zyxel.com/en/discussion/4267/how-to-simply-troubleshooting-on-my-nebula-switch

Zyxel_Adam

Hi @askok,

Welcome to Zyxel Community!

Kindly inform you that you don't require a USG to make your Organization to be PRO.
If you only have one Nebula device and it's with a PRO license, which is GS1920, in your Organization, you may see there is a "Upgrade now" button in Organization-wide > Configure > License & Inventory > Overview tab.

Note:
1. All Nebula devices in the same Organization should have at least one Plus/PRO license to upgrade Organization to be Plus/PRO.

askok

I have active license.

but ...

askok

And real situation.

Zyxel_Adam

@askok,

Thanks for your reply.

It looks like your switch is still on Standalone mode.
Could you please check Basic settings > Cloud Management > Nebula Control Center Discovery, if it is active?


Note that when your switch connects to NCC (Online), all the configuration of switch will be erased and apply configuration of NCC.

askok

This option is active but what this mean? 
I have internet connection.

PeterUK

Check the IP settings of the switch and DNS

gb5102

I agree with PeterUK, check if the switch has a default gateway and DNS servers configured

Zyxel_Adam

@askok,

Thanks for your reply.
As @PeterUK and @gb5102 mention that you may check if your switch is able to access the Internet.
You could also test if your network is allowed to access port 4335 & 6667 by clicking them. One of them should be capable to work on your network.

If it is still not working, you may refer to our switch troubleshooting guide for more detail.
https://community.zyxel.com/en/discussion/4267/how-to-simply-troubleshooting-on-my-nebula-switch