Multiple WiFi detected
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wtfisthis
Posts: 2
I recently got a Zyxel X AC3000.
While trying to set it up I get the error message "Multiple WiFi detected" after logging into the WiFi network with the copy&pasted password. I also already tried resetting my network configuration without success. I can just tell my _all_ my neighbors to disable their wifi while I set up mine. There are 2 forum posts about this already, but none really give an answer on how to fix the problem.
0
Accepted Solution
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I already called your customer service and was able to resolve the problem.It was most likely caused because it was set up once before and it was the first device I connected.If anyone else has this problem:- Uninstall the app from your phone- Disconnect your LAN cable from the Multy X- Get something long and thin (like the pokey-thing you get to open your smart phones SIM card slot)- jam it in the hole for the reset button (please dont actually jam it in there, just press the button :P ) and hold the button pressed for ~5 secs.After this the Multy X should start blinking red for a while before it starts blinking white.Plug your LAN cable back in, download the app and go through the setup again.I don't know if every step really is necessary, but this did finally work for me.0
All Replies
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Hi @wtfisthis
Could you help to provide us the wifi analyzer result in your environment?
Please send us the feedback on the Multy APP.
0 -
I already called your customer service and was able to resolve the problem.It was most likely caused because it was set up once before and it was the first device I connected.If anyone else has this problem:- Uninstall the app from your phone- Disconnect your LAN cable from the Multy X- Get something long and thin (like the pokey-thing you get to open your smart phones SIM card slot)- jam it in the hole for the reset button (please dont actually jam it in there, just press the button :P ) and hold the button pressed for ~5 secs.After this the Multy X should start blinking red for a while before it starts blinking white.Plug your LAN cable back in, download the app and go through the setup again.I don't know if every step really is necessary, but this did finally work for me.0
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