Streamlining process for purchasing licenses and upgrading your Nebula organization in NCC

Nebula_Yvonne Posts: 54  Zyxel Employee
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edited September 2021 in Nebula

In Nebula P12, we’ve made a significant improvement to the license purchasing progress; users now are able to use the calculator to estimate how many licenses he/she needs and exports the purchasing list. Also, Nebula Control Center (NCC) are linked to Zyxel’s online store – Marketplace now, users are able to buy the licenses directly online.

In this article we’ll show you how to purchase and assign the licenses to the devices, then upgrade the organization status from Base Pack to the Professional or Plus Pack.

This article will guide you on how to purchase the licenses and activate them. First, in NCC, check the organization status in the license & inventory tab.

Working flow:

In this scenario, we will take one switch, one AP and one USG FLEX, and the initial organization status is Base Pack.

In Organization-wide > License & Inventory

The initial organization status is Base Pack, as you can see in the License & inventory, Overview tab. In addition, you can also check the organization search bar. The blank space in front of the organization name indicates that the organization is Base.


                            Figure 1: All organization statuses in full view

Purchase License:

In this case, we will need 3 NCC licenses and 1 Nebula Security Service license, and then upgrade the organization from Base Pack to Professional Pack.

Next, click the “Purchase license” button and it will lead you to the license calculator. On this page, select the Nebula Professional Pack and the UTM Security Pack, choose the target expiration date, and hit Next.

 Figure 2: Selecting license type

It will lead you to the “Orderable suggestion” page. In this case, we’ll take one year from now as the target expiration date. Here, you can also decide on the quantity of the licenses you would like to order.

Figure 3: Orderable suggestion

Hit Next to go to the Summary page. On this page, you can view the final list and export the list if you’d like. After confirming the list, click “Go to marketplace and buy”.

Figure 4: Summary page

Link to Marketplace:

Choose Manual-Activation for NCC license and Nebula Security Pack purchase.

Figure 5: Link to the marketplace

Figure 6: Confirm the order

After the purchase, Marketplace will send an email to you, containing the license list you have just bought.

                                                  Figure 7: Order email

Import your License to the organization:

Go back to Nebula and add licenses in the License & inventory> License tab; you can use the template to import the licenses for bulk upload.

Figure 8: Import the license

Assign the license and Upgrade:

Select the license(s) and click “Action” button to assign.


                             Figure 9: Assign the license to the device

You can cancel the specific license assignment by clicking the “x” as in the following figure.


                                       Figure 10: Assign license

For the license assignment mode, here is the definition of each action:

  • Assign min. period: The licenses with the minimized period will be auto-assigned first.
  • Assign all: Assign all selected licenses to the devices.
  • Target expiration date: Auto-assign the licenses to the devices by target expiration date.
  • Custom assignment: Customize each license assignment to the device manually.

Next, if the organization is eligible to upgrade, you will see the checkbox, as shown in below. However, if the organization status is in the grace period, you won’t see this checkbox; instead, the system will upgrade your organization directly after the assignment.

Figure 11: Upgrade after assignment


If you choose to upgrade later then you will find the Upgrade button in “Overview” tab, as shown in the following figure.


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