Re-install firmware via download - how-to?

w8rn8r

The most recent firmware update seems to have bricked my three Multy devices.
The moment I switch a Multy X to bridge mode, it cannot be configured any further.
I've been able to locate firmware downloads.
How can I install these?

Zyxel_Jerry

Hi @w8rn8r

When changing the mode to Bridge mode, it disable Parental Control, UPnP, Reserve IP, Port Forwarding, and DMZ.

Multy X latest firmware is V2.20(ABKJ.6)C0.
What is the current firmware version on your device?

w8rn8r

As you can see from my other comment (app can't connect), I am currently unable to retrieve that information from any of my three devices.
The trouble started after a recent firmware update. Initially, my site and its devices could still be found, but switching to bridge mode would consistently (every time I tried) first show success, but when entering that config screen again, it would report NAT mode, i.e. no success.
I have gone thru several attempts at re-setting the devices and starting from scratch. Things just got worse. Now, there's one device that's still offering the "correct" WiFi, but the other devices can't be configured any more.

Zyxel_Jerry

Hi @w8rn8r

May I know what is the account you use to log in on your Multy APP?
You can send me in private message.