How do i downgrade a Multy X

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MultyxJJ
MultyxJJ Posts: 2
in Multy WiFi System
Hi,
I am having trouble staying connected to the internet. 
Owned 2 Multy X for 2 years now without problem, last 2month have been very bad. 
Keeps losing the WAN to internet unplugging cable and replugs it will start working again. I think its the latest firmware that has some kind of problem. 

Så how do I downgrade? 

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,062  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @MultyxJJ

    Could you switch the ethernet cable connected to the Main Multy device wan interface and check if the symptom still occurs? 
    If the symptom still the same, please send us the feedback on the Multy APP.

  • MultyxJJ
    MultyxJJ Posts: 2
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    Have already tried that, did not help.
    Sent feedback. 
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,062  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @MultyxJJ

    We've received your send feedback.We'll contact you via the email.

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