Dropbox agent not synchronizing


I had it working in May 2021. Now it is not synchronizing.

I have a Dropbox Basic Plan.
I have the latest firmware version.
The configuration I think it is correct, and it appears as authorized in Dropbox.
Dropbox Client is updated to its latest version 6.7.0zypkg002. 
The status in the Dropbox Client is "Enabled - Waiting" for ever...
I have deleted and recreated the configuration with no success.
I have removed and reinstalled the Dropbox agent with no success either.

The agent logs are looping the lines after the authentication success:

Can anyone help me here? 



  • Dexter
    Dexter Posts: 69  Ally Member

    Try to reset to default settings and sync the dropbox again.
    By the way, what is the model?

  • Martull
    Martull Posts: 2
    Hello Dexter, thanks for the reply. 
    It is a NAS540 with firmware version:V5.21(AATB.7)
    Do you mean reseting the NAS to factory defaults? 
  • Dexter
    Dexter Posts: 69  Ally Member
    edited December 2
    Hi Martull,

    Yes that's what I mean.
    The factory reset will not reset the data. The data will still keep in the disk.
    But before reset the NAS, I'll recommend to do backup first.
    Always do the backups to prevent unexpected things from happening