Speed Test on 1Gbit Fibre Broadband

MIBSWE
MIBSWE Posts: 32  Freshman Member
Hi,

Have just been upgraded from a 600Mbit broadband link to 1Gbit on fibre. Have run the test speed option on the Multy X & it usually displays download speed up to 520Mbit & upload 900?bit+. The download speed should be similar to the upload speed. Why isn't it? It's using a CAT7 network cable & both IPV4 & IPV6 are enabled.

I have tested from.my Macbook Pro via a network cable connected to the Multy X & it displays the correct speed for both download & upload.

The router is in a mesh of 3 and it's the master & running the latest firmware. Any ideas?

Thanks.

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 569  Zyxel Employee
    Hi @MIBSWE

    If it is the Multy device itself running the speedtest would have the limit of the throughput result.
    Since the speedtest procedure is running on multy device itself.
    To prevent a high CPU on the Multy device, there is a limit on the throughput result, 

  • MIBSWE
    MIBSWE Posts: 32  Freshman Member
    Thanks for the reply. It does seem strange that the uoad speed is correct but the download speed is wrong. If it's a limitation with the CPU, wouldn't the update speed be wrong as well?
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 569  Zyxel Employee
    Hi @MIBSWE

    Could you share some screenshots related to your speedtest result? 
    You can share it to us as attachment when sending us the feedback on the Multy APP.
  • MIBSWE
    MIBSWE Posts: 32  Freshman Member
    Hi @Zyxel_Jerry,

    It's frustrating but when I use the app to send a mail to Zyxel, it comes back to tell me the email user does not exist. It sends it to [email protected] That didn't work and then I removed the .tw and it still didn't work. So here is my screenshot.

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 569  Zyxel Employee
    Hi @MIBSWE

    The send feedback should work on the Multy APP, do you have related screenshot of the issue ( the email user does not exist.), 
    When sending feedback, you'll generate two log files, you can private message the log to us.