Account Settings - Change Email

Ikarus

Hello,
How is it possible to change the email via “Account Information”?

https://accounts.myzyxel.com/users/edit_profile

It looks like the email is the only parameter that cannot be changed!

Regards,
Ikarus

sdffdafgsdfgd

I have the same problem. Why is it so complicated?

Zyxel_Emily

Hi @Ikarus,

Please send the new email address to me in private message. We will help you modify the account information. 

Zyxel_Emily

Hi @Ikarus,

Your email address on myZyxel.com is updated.

Please use the new account to login. 

Ikarus

Hello,
Many thanks for updating my email address.

I have a follow up question:
How can I change the email address for the secureporter? Actually, I forgot how the set up a report (daily, weekly)

Kind Regards,

Ikarus

Rix

Kindly please present a notification about changing account email address.  IT CANNOT BE DONE.
Please, 35-year IT veteran has to go to support forum after fussing around, wasting 30 minutes in endless Zyxel change email address hell, only to be driven here out of frustration.  Come on guys, IT and especially firewalls are hard enough to manage.  If I had a dollar everytime I wasted billable time on this kind of nonsense I would buy :Zyxel and perform a Twitter operation on it.  Haha. LoL. Please consider it. It is almost 7PM and I am late for dinner AGAIN.

Zyxel_Jeff

Hi @Rix

Thanks for your feedback to us. May I know do you still want to change your Myzyxel e-mail account? If so, please provide your new e-mail account to us via private message. Thanks.

György

Hello, I would like to change my email address on Myzyxelcloud. Can it be solved? Thanks.

Zyxel_Ivan

Dear @György,

Good day.

Sure, please use your current account PM me your new account, and let me know do you want to keep this account or delete it?

Thanks.

Ivan

zakburton82

Hi, I need to change the email on my account but the option to do so is greyed out. Who do I message to sort this?

zakburton82

I need to change my registered email