Owner In NCC Cannot Be Removed

businessuer
Posts: 134
Ally Member




in Nebula
Let say the organisation owner in NCC has resigned, gotten into an accident etc.
How can the organisation owner be assigned to someone else then?
How can the organisation owner be assigned to someone else then?
0
Accepted Solution
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hi,
thank you.
another silly question but what is msp?0
All Replies
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Hi @businessuer
For such a scenario, there are a few ways.
You can do an Organization Owner Change or separate Site to another Admin using MSP Pack.
https://support.zyxel.eu/hc/en-us/articles/360017082119-Can-I-transfer-my-organization-to-another-account-in-Nebula-Control-Center-Owner-change-
https://support.zyxel.eu/hc/en-us/articles/4416280828178-Nebula-MSP-portal-How-to-move-a-Site-and-its-devices-to-another-organization-
Regards,
Tobias0 -
hi,
thank you.
another silly question but what is msp?0 -
Hi,
it´s an additional package for Nebula for higher Admin features if have more than 1 Org to manage.
https://support.zyxel.eu/hc/en-us/articles/360020918739-Nebula-MSP-Pack-Information-and-Activation
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Zyxel_Tobias said:Hi @businessuer
For such a scenario, there are a few ways.
You can do an Organization Owner Change or separate Site to another Admin using MSP Pack.
https://support.zyxel.eu/hc/en-us/articles/360017082119-Can-I-transfer-my-organization-to-another-account-in-Nebula-Control-Center-Owner-change-
https://support.zyxel.eu/hc/en-us/articles/4416280828178-Nebula-MSP-portal-How-to-move-a-Site-and-its-devices-to-another-organization-
Regards,
Tobias
Organisation owner change does not work.
I am an administrator and I am unable to add a new administrator with "delegate owner authority".
Please advice.0
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