Owner In NCC Cannot Be Removed

businessuer

Let say the organisation owner in NCC has resigned, gotten into an accident etc.
How can the organisation owner be assigned to someone else then? 

businessuer

hi,
thank you.
another silly question but what is msp?

Zyxel_Tobias

Hi @businessuer

For such a scenario, there are a few ways.

You can do an Organization Owner Change or separate Site to another Admin using MSP Pack.

https://support.zyxel.eu/hc/en-us/articles/360017082119-Can-I-transfer-my-organization-to-another-account-in-Nebula-Control-Center-Owner-change-

https://support.zyxel.eu/hc/en-us/articles/4416280828178-Nebula-MSP-portal-How-to-move-a-Site-and-its-devices-to-another-organization-

Regards,
Tobias

businessuer

hi,
thank you.
another silly question but what is msp?

Zyxel_Tobias

Hi,

it´s an additional package for Nebula for higher Admin features if have more than 1 Org to manage.

https://support.zyxel.eu/hc/en-us/articles/360020918739-Nebula-MSP-Pack-Information-and-Activation

businessuer

Zyxel_Tobias said:

Hi @businessuer

For such a scenario, there are a few ways.

You can do an Organization Owner Change or separate Site to another Admin using MSP Pack.

https://support.zyxel.eu/hc/en-us/articles/360017082119-Can-I-transfer-my-organization-to-another-account-in-Nebula-Control-Center-Owner-change-

https://support.zyxel.eu/hc/en-us/articles/4416280828178-Nebula-MSP-portal-How-to-move-a-Site-and-its-devices-to-another-organization-

Regards,
Tobias

Hi,

Organisation owner change does not work.
I am an administrator and I am unable to add a new administrator with "delegate owner authority".
Please advice.