Owner In NCC Cannot Be Removed

businessuer · January 27

Let say the organisation owner in NCC has resigned, gotten into an accident etc.
How can the organisation owner be assigned to someone else then?

businessuer · January 31

hi,
thank you.
another silly question but what is msp?

Zyxel_Tobias · January 31

Hi @businessuer

For such a scenario, there are a few ways.

You can do an Organization Owner Change or separate Site to another Admin using MSP Pack.

https://support.zyxel.eu/hc/en-us/articles/360017082119-Can-I-transfer-my-organization-to-another-account-in-Nebula-Control-Center-Owner-change-

https://support.zyxel.eu/hc/en-us/articles/4416280828178-Nebula-MSP-portal-How-to-move-a-Site-and-its-devices-to-another-organization-

Regards,
Tobias

Zyxel_Tobias · January 31

Hi,

it´s an additional package for Nebula for higher Admin features if have more than 1 Org to manage.

https://support.zyxel.eu/hc/en-us/articles/360020918739-Nebula-MSP-Pack-Information-and-Activation

businessuer · February 10

Zyxel_Tobias said:

Hi @businessuer

For such a scenario, there are a few ways.

You can do an Organization Owner Change or separate Site to another Admin using MSP Pack.

https://support.zyxel.eu/hc/en-us/articles/360017082119-Can-I-transfer-my-organization-to-another-account-in-Nebula-Control-Center-Owner-change-

https://support.zyxel.eu/hc/en-us/articles/4416280828178-Nebula-MSP-portal-How-to-move-a-Site-and-its-devices-to-another-organization-

Regards,
Tobias

Hi,

Organisation owner change does not work.
I am an administrator and I am unable to add a new administrator with "delegate owner authority".
Please advice.

Owner In NCC Cannot Be Removed

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