Speed For Wifi

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All Replies

  • Zyxel_Jay
    Zyxel_Jay Posts: 61  Zyxel Employee
    Hi @businessuer

    For an advanced analyze your problem, can you share your uplink port speed?
    Could you kindly help us to turn on the Zyxel Support Access by following the steps below
    so that we could check the device from your site?

    1. Tap the ' Help ' button from the left-down corner of the left sidebar in Nebula



    2. Scroll down the page and tap the ' Support request 'option 

     

    3. Turn on the ' Zyxel Support Access ' option



    4. Don't forget to tap the ' save ' button to save the modification




    After you have done the setting, please contact us by updating this post,
    We could check your site as soon as possible!
    Have a nice day, Thank you!

    Sincerely
    Zyxel_Jay
  • zxclord123
    zxclord123 Posts: 1
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  • dkyeager
    dkyeager Posts: 60  Ally Member
    This thread starts like the definition of miscommunication.

    100Mbps over Wi-Fi generally strikes me as slow.  Given almost no information, it could be the specific individual device, distance, or the environment, but misconfiguration is much more likely.

    Lack of reply to May 30th post is noted along with no reply to uplink speed question.

  • mMontana
    mMontana Posts: 749  Guru Member

    Yes I understand but I have to quote an "acceptable speed" for the client and explain why. 
    Can the client produce a documet that will deliver "acceptable environment for wireless data transfer"?
    I mean... a full building faraday cage. No interference coming from external device.
  • businessuer
    businessuer Posts: 127  Ally Member
    dkyeager said:
    This thread starts like the definition of miscommunication.

    100Mbps over Wi-Fi generally strikes me as slow.  Given almost no information, it could be the specific individual device, distance, or the environment, but misconfiguration is much more likely.

    Lack of reply to May 30th post is noted along with no reply to uplink speed question.

    Uplink is 1GBPS which is achieveable via LAN connection.
    Max Wifi speed seems to be around 120Mbps.
    Custmer eventually did drop case since wifi was stable.