NWA50AX + Nebula WIFI password is rejected, iPad,Iphone

Zyxel_Jay

Hi @PEACEkeeper,

We would like check detail logs for your nebula site,
but your Nebula support is exipred and please help to us to enable Zyxel support again.

Thank you 
Zyxel_Jay

PEACEkeeper

Hi @Zyxel_Jay

but your Nebula support is exipred and please help to us to enable Zyxel support again

I've enabled the support invitation again.

Best Wishes,
Frank

Zyxel_Jay

Hi @PEACEkeeper

We have received your log on 6/9 1:21.

Here is an abnormal log related to Tx/Rx information, It looks like a bug and we will do further investigation and try to fix it as soon as possible

We suggest to disable 802.11r first until we provide the solution.

Access point>>Configure>>SSID Advanced settings



Zyxe_Jay

PEACEkeeper

Hi @Zyxel_Jay

thanks for your advice.
I've disabled the option as suggested and will be looking forward for an update.

I hope, that this will temporary fix the problem.

I't would be great if you leave a comment in this thread when a fix is available.

Have a nice day
Frank

mMontana

And when a official firmware will be available.

Zyxel_Jay

Hi @mMontana @PEACEkeeper
Good day

The official firmware version 6.25P10 is released on Nebula.

Please refer to below to get the release information.

https://community.zyxel.com/en/discussion/13615/notification-nwa50ax-nwa90ax-nwa55axe-smart-mesh-station-cant-get-ip-issue#latest

Please feel free to upgrade your APs firmware.

Let us know if you want to ask anything else.

Sincerely
Zyxel_Jay

mMontana

Zyxel_Jay said:

The official firmware version 6.25P10 is released on Nebula.

Which means that is not applicable in standalone mode for NWA50AX?
Latest release is 6.25(ABYW.8) date April 2022... Two patches level behind Nebula official firmware?

Zyxel_Jay

@mMontana

Good day, we have uploaded new firmware to Zyxel.com.

There are NWA50AX, NWA90AX, and NWA55AXE firmware official hyperlinks.

NWA50AX Firmware

NWA90AX Firmware

NWA55AXE Firmware

Thank for your response

Zyxel_Jay

PEACEkeeper

Hi @Zyxel_Jay

Thanks for the information.

I've updated all APs and reenable the 802.11r support.
The problem seems to be solved  

Best wishes
Frank 

Zeus

I am having the exact same issue on my NWA50AX. I am running standalone mode with the latest firmware.

My devices cant connect to the wifi in the morning because the password is rejected. Connecting my device to a different SSID and then connecting the device to the original SSID again seems to be a workaround.