Zyxel nebula dashboard says switches are offline
All Replies
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Hi @Ricardo_ITS,
Thanks for the tech support. I have deleted it from the public to protect privacy. I will back to you soon.
Zyxel Melen
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Any info abut this please?.
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Hi @Ricardo_ITS,
After checking the tech support, I found the switch disconnected due to the connection expired. Could you help to take a test for clarification?
- Please connect a PC to the switch in the problem subnet.
- Open any browser and visit "http://portquiz.net:4335" and "http://portquiz.net:6667".
Zyxel Melen
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In the case of port 6667, the result is the same in my network, in the client network or even in my home network, it is something that I already tried last week since I read it in a post here in this community
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Hi @Ricardo_ITS,
Thanks for your feedback.
Could you help to enable Zyxel support access for me to confirm the configuration between Nebula and tech support?
Also, since you mention " it does not receive any communication from those ports.", may I know how you clarify it?
At last, could you please help to check the below:
- Is there any IP conflict?
- Is the MTU size on the firewall 1500?
- Is the cloud LED steady green or steady amber?
Zyxel Melen
0
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