Nebula Registration Error NWA90AX

Karabulut Posts: 1
edited August 2022 in Service & License
i bought a NWA90AX - Pre owned from a Shop in Germany "Alternate in Giessen", now its not possible to register it on Nebula.. could you reset the registration before? thank you very much

All Replies

  • Zyxel_HsinBo
    Zyxel_HsinBo Posts: 240  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Welcome to the Zyxel Community,
    Please follow the below FAQ post to finish the register device process:

    If you are still unable to complete the re-registration,
    Please provide us with taking a picture of the sticker on the back of the AP which contains the information with the device’s MAC address & serial number by PM my account.
    We’ll check it as soon as possible.
    Thank you.

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