How Can we activate recognition of the dnsft.cloud.zyxel.com certificate to enable access to youtube

leasba
leasba Posts: 2
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in Nebula
The browsers do not recognize the dnsft.cloud.zyxel.com certificate, they give it to me as invalid and it prevents my network users from connecting to youtube. How Can we activate recognition of the dnsft.cloud.zyxel.com certificate to enable access to youtube.

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 568
    50 Answers 500 Comments Friend Collector Second Anniversary
     Guru Member
    edited September 2022 Answer ✓
    Hi @leasba

    After our discussion on the eITS, this issue was caused by the specific security policy on your site. You solved it by yourself. Thanks :) .

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 568
    50 Answers 500 Comments Friend Collector Second Anniversary
     Guru Member
    Hi @leasba

    When the user cannot access YouTube is there any blocked or dropped message that can be observed on the eventlog(Firewall > Monitor > Event log)?

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