How Can we activate recognition of the dnsft.cloud.zyxel.com certificate to enable access to youtube

leasba

leasba Posts: 2

First Comment

First Anniversary

September 2022 in Nebula

The browsers do not recognize the dnsft.cloud.zyxel.com certificate, they give it to me as invalid and it prevents my network users from connecting to youtube. How Can we activate recognition of the dnsft.cloud.zyxel.com certificate to enable access to youtube.

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Accepted Solution

Zyxel_Jeff Posts: 1,286 Zyxel Employee

September 2022 edited September 2022 Answer ✓

Hi @leasba

After our discussion on the eITS, this issue was caused by the specific security policy on your site. You solved it by yourself. Thanks .

See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community
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All Replies

Zyxel_Jeff Posts: 1,286 Zyxel Employee

September 2022

Hi @leasba
When the user cannot access YouTube is there any blocked or dropped message that can be observed on the eventlog(Firewall > Monitor > Event log)?

See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community
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Zyxel_Jeff Posts: 1,286 Zyxel Employee

September 2022 edited September 2022 Answer ✓

Hi @leasba

After our discussion on the eITS, this issue was caused by the specific security policy on your site. You solved it by yourself. Thanks .

See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community
0
Carlsap Posts: 23 ZCNE Certified

October 2023

What is the resolution in this case?

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INBK_IT Posts: 7

October 2023

Hi @leasba
What was the solution? We are having same problem with Youtube, Vimeo and all other streaming media platforms.

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