How Can we activate recognition of the dnsft.cloud.zyxel.com certificate to enable access to youtube

leasba
leasba Posts: 2
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in Nebula
The browsers do not recognize the dnsft.cloud.zyxel.com certificate, they give it to me as invalid and it prevents my network users from connecting to youtube. How Can we activate recognition of the dnsft.cloud.zyxel.com certificate to enable access to youtube.

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 342
    25 Answers First Comment Friend Collector First Anniversary
     Master Member
    edited September 21 Answer ✓
    Hi @leasba

    After our discussion on the eITS, this issue was caused by the specific security policy on your site. You solved it by yourself. Thanks :) .

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 342
    25 Answers First Comment Friend Collector First Anniversary
     Master Member
    Hi @leasba

    When the user cannot access YouTube is there any blocked or dropped message that can be observed on the eventlog(Firewall > Monitor > Event log)?

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