Multy U app

Carsten_Sørensen66

I, again, having troubles with the ios app for Multy U. When i login i get to the start page to start from scratch, not to my network-page. 

Zyxel_Jerry

Hi @Carsten_Sørensen66

Please check if your app version is using Testflight version or the Multy APP version.
If you're using the Testflight version of Multy APP, if you have a registered account on myZyxelCloud, you can remove the app and install the Multy APP in the APP store.
With a registered account, the configurations are saved in myZyxelCloud.

Zyxel_Jerry

Hi @Carsten_Sørensen66

Please use the latest version and add other multys again, it should work without any problem on the latest app version.

Carsten_Sørensen66

I tried two times more and everything is now up and running. Have a good day

Zyxel_Jerry

Hi @Carsten_Sørensen66

Please check if your app version is using Testflight version or the Multy APP version.
If you're using the Testflight version of Multy APP, if you have a registered account on myZyxelCloud, you can remove the app and install the Multy APP in the APP store.
With a registered account, the configurations are saved in myZyxelCloud.

Carsten_Sørensen66

I am using testflight so that i could use an earlier build. But i still cannot add other multys or control anything. 

Zyxel_Jerry

Hi @Carsten_Sørensen66

Please use the latest version and add other multys again, it should work without any problem on the latest app version.

Carsten_Sørensen66

I tried two times more and everything is now up and running. Have a good day