Hello, I bought recently NAS 326 and I have problem with video streaming

Kika
Posts: 1
Could you please advise how to fix it? Everything else works OK, but I have many videos in 4k quality from my Gro Pro and each one I try to play/stream stops in 5th or 6th second. I would appreciate if someone could help. Thanks a lot
0
All Replies
-
You can check if your NAS is on the latest firmware, as I know the latest is V5.21(AAZF.12)C0.
Does the video work normally if it is not 4k quality on GRO PRO? Or every video in 4k will stop in 5th or 6th seconds?
If only the video with 4K would meet the issue, while using other equipment to play 4K video, will the video still stop at 5th, 6th seconds?0
Categories
- All Categories
- 426 Beta Program
- 2.6K Nebula
- 163 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 345 USG FLEX H Series
- 288 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 261 Service & License
- 404 News and Release
- 86 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.8K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 82 Security Highlight