Can't connect to NAS326 using ZyXEL Drive

All settings were made in MyZyxelCloud, but I did not get the expected result.

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  • Zyxel_Jerry
    Zyxel_Jerry Posts: 735
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 500 Comments
     Guru Member
    edited October 2022
    Hi @Jacobian

    What are your mobile model, OS version, and your Zyxel drive app version?
    Does the issue happen on other network?
    Please check the version on Zyxel drive app (Android, IOS )
    If it is not in the latest, please update the version to the latest one.
    Try to reinstall the myZyXEL cloud-Agent and the zyxel drive app and install again.


    Then, pair the NAS to your myZyXELcloud account.
    If the symptom still occurs, please let us know.




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