Can't connect to NAS326 using ZyXEL Drive

Jacobian · October 2022

All settings were made in MyZyxelCloud, but I did not get the expected result.

Image: https://us.v-cdn.net/6029482/uploads/editor/2x/hgn47urc3lpf.png

Image: https://us.v-cdn.net/6029482/uploads/editor/8a/85cmbh8b5sxo.png

Image: https://us.v-cdn.net/6029482/uploads/editor/vi/jq96eor0l78n.png

Zyxel_Jerry · October 2022

Hi @Jacobian

What are your mobile model, OS version, and your Zyxel drive app version?
Does the issue happen on other network?
Please check the version on Zyxel drive app (Android, IOS )
If it is not in the latest, please update the version to the latest one.
Try to reinstall the myZyXEL cloud-Agent and the zyxel drive app and install again.

Image: https://us.v-cdn.net/6029482/uploads/editor/ni/1eoju48kvbu6.png

Then, pair the NAS to your myZyXELcloud account.
If the symptom still occurs, please let us know.

Can't connect to NAS326 using ZyXEL Drive

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