Why can't I turn off DNS threat filter, nags to purchase Gold

Rix

I have about had it with the limitations of Nebula. Ready to scratch and go back to native interface. Cannot maintain stable IPSec connection, Cannot setup Vlan/VPN Snat and now this.  The device came with UTM pack for a year, Nebula Pro, but I am still crippled trying to do anything real in this kiddie interface.

Rix

It shows "enabled" but it is not, because its not on Gold.  It cannot currently be changed to "disabled".  UI issue, I will expect it will be resolved in future edition. 

Blabababa

Had you installed the UTM security pack or Gold security pack license on your device? As I know this is a licensed feature, I don't have it so I also see the popup notification just like yours.

mMontana

Some people might think that "nag" is not the right word, which should be "ad". Kinda.

Zyxel_Emily

Hi @Rix,

If you don't have Gold Security Pack license, the function will not be provisioned from nebula to the firewall even if it shows "turn on" on the GUI. It means the function in the running configuration file on the firewall is "turned off". We will discuss the UX design and display status of this page internally. 

mMontana

Zyxel_Emily said:

Hi @Rix,

If you don't have Gold Security Pack license, the function will not be provisioned from nebula to the firewall even if it shows "turn on" on the GUI.

Such unwise choice of UI. How could it possibly be accessible a swich in the UI that the user cannot enable it?

Rix

It shows "enabled" but it is not, because its not on Gold.  It cannot currently be changed to "disabled".  UI issue, I will expect it will be resolved in future edition.