Zyxel – Multy M1 - problems with wifi connection

b46664 Posts: 1
edited November 2022 in Multy WiFi System
Please, I need a help.
I have Zyxel – Multy M1 and all my devices which are connected to it with a wifi, regularly are loosing wifi (they are 2 meter far from the router). I have found something about "logging" in my router settings and I have no idea what does it mean.

Thank you for your help!

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,156  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @b46664

    As the log shows, the internet seems disconnected every 9 minutes on Nov 15th.
    Please check your ethernet cable connect correctly, or try with another cable.
    Please send us feedback on the Multy APP.

    The Enabled logging on this page means recording the log on Multy M1, if you disable it, there would be no logs show on this page.

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