No internet connection with NWA50AX

Esco
Posts: 2

in WirelessLAN
I have a new NWA50AX which is connected to internet but when connecting a PC or mobile phone to it, the result is "no internet connection". What should I do to have the internet connection working?
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Hi @Esco
There a few reason that cause internet connection failed, like clients can’t get IP address, internet cable faulty, device setting and etc…
For more clearly identify your problem, I would like to know more details with your NWA50AX setting, like firmware version, topology, event logs and settings. Hope you may share those information or help me to enable Zyxel support at Nebula CC >> Help center > Support request and provide us your org/site name, so we may check for you directly.
Kay
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Hi, I activated the Support Access. I hope you find the needed information to solve the problem.
Regards,
Esco0
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