Multy X app can no longer display connected devices after latest update

elecstix Posts: 2  Freshman Member
First Anniversary
My Multy X system was working fine until the most recent update.
Multi: V2.20(ABKJ.8)C0

The parental control icon is greyed out. How can I get the connected devices to display again?

Many thanks

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,141  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @elecstix

    In bridge mode, the parental control is not able to use it.

    If you're not in the bridge mode, please help to provide us the screenshot of the grey-out icon on the Multy APP and send us the feedback on the Multy APP.

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