Multy X app can no longer display connected devices after latest update

elecstix

My Multy X system was working fine until the most recent update.
Multi: V2.20(ABKJ.8)C0
App: 2.5.4.221229

The parental control icon is greyed out. How can I get the connected devices to display again?

Many thanks

Zyxel_Jerry

Hi @elecstix

In bridge mode, the parental control is not able to use it.

If you're not in the bridge mode, please help to provide us the screenshot of the grey-out icon on the Multy APP and send us the feedback on the Multy APP.