NR5103e loses internet connection once every 24h.
Robsjo
Posts: 1
Hi!
I live in Sweden and use "Three" (3) as a mobile 5G provider.
I got the NR5103e mid September and it worked flawless for about a month. In mid October the swedish three support forum said they put out a firmware upgrade. After that the modem disconnects once every 24H. I tried IP passthrough, turned off DHCP. Etc etc. I even got a new modem from them but it is the same.
Currently awaiting answers from the support but they don't seem to have a solution.
In the system log on the Zyxel it says:
"APN-1 Disconnected"
Cheers.
I live in Sweden and use "Three" (3) as a mobile 5G provider.
I got the NR5103e mid September and it worked flawless for about a month. In mid October the swedish three support forum said they put out a firmware upgrade. After that the modem disconnects once every 24H. I tried IP passthrough, turned off DHCP. Etc etc. I even got a new modem from them but it is the same.
Currently awaiting answers from the support but they don't seem to have a solution.
In the system log on the Zyxel it says:
"APN-1 Disconnected"
Cheers.
0
Categories
- 7.8K All Categories
- 1.6K Nebula
- 55 Nebula Ideas
- 53 Nebula Status and Incidents
- 4.3K Security
- 217 Security Ideas
- 910 Switch
- 41 Switch Ideas
- 807 WirelessLAN
- 16 WLAN Ideas
- 5K Consumer Product
- 132 Service & License
- 260 News and Release
- 49 Security Advisories
- 6 Education Center
- 573 FAQ
- 273 Nebula FAQ
- 132 Security FAQ
- 73 Switch FAQ
- 72 WirelessLAN FAQ
- 7 Consumer Product FAQ
- Documents
- 34 Nebula Monthly Express
- 67 About Community
- 40 Security Highlight
Consumer Product Help Center
FAQ