NR5103e loses internet connection once every 24h.
Robsjo
Posts: 1
Hi!
I live in Sweden and use "Three" (3) as a mobile 5G provider.
I got the NR5103e mid September and it worked flawless for about a month. In mid October the swedish three support forum said they put out a firmware upgrade. After that the modem disconnects once every 24H. I tried IP passthrough, turned off DHCP. Etc etc. I even got a new modem from them but it is the same.
Currently awaiting answers from the support but they don't seem to have a solution.
In the system log on the Zyxel it says:
"APN-1 Disconnected"
Cheers.
I live in Sweden and use "Three" (3) as a mobile 5G provider.
I got the NR5103e mid September and it worked flawless for about a month. In mid October the swedish three support forum said they put out a firmware upgrade. After that the modem disconnects once every 24H. I tried IP passthrough, turned off DHCP. Etc etc. I even got a new modem from them but it is the same.
Currently awaiting answers from the support but they don't seem to have a solution.
In the system log on the Zyxel it says:
"APN-1 Disconnected"
Cheers.
0
All Replies
-
Can you do a test, Home Networking/Lan Setup/DHCP Server Lease Time.
Try different values, 8 days and also shorter then 1 day, maybe 2 hours....0
Master Member
Categories
- All Categories
- 431 Beta Program
- 2.6K Nebula
- 169 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 375 USG FLEX H Series
- 294 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.7K Consumer Product
- 266 Service & License
- 409 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.9K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 83 Security Highlight
