No volume?

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Oscwo
Oscwo Posts: 10
First Comment
in Personal Cloud Storage
Logged onto my NAS and it's says I have "no volume"

I set it up last week and have had no problems until now. Harddrive is plugged in and working.

What happened? Any way to retrieve the data/restore the volume?

All Replies

  • ikubuf
    ikubuf Posts: 134  Ally Member
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    Not sure what issue you meet, maybe you can check the disk has plugged on the track correctly.
  • Oscwo
    Oscwo Posts: 10
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    ikubuf said:
    Not sure what issue you meet, maybe you can check the disk has plugged on the track correctly.

    The disk is plugged correctly and it shows up in the interface. My "volume" that i created the other week is gone. I can't view my files and apps like tranmission is gone.

    I assume that my files will be gone if a create a new volume on the disk?
  • ikubuf
    ikubuf Posts: 134  Ally Member
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    Yes, creating a new volume will erase the data on your disk
  • Oscwo
    Oscwo Posts: 10
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    edited February 2023
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    ikubuf said:
    Yes, creating a new volume will erase the data on your disk

    Well that's not good. Any idea what happened? I get no error message or anything...The volume is just gone.

    I  bought this device to save my data, not have it randomly deleted by the NAS.
  • ikubuf
    ikubuf Posts: 134  Ally Member
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    You might check the drives diagnostic info (S.M.A.R.T) data
    You can check your hard disk status, and check the S.M.A.R.T info to see if there is any part of your disk may be caused by bad sectors on the hard drive.
  • Oscwo
    Oscwo Posts: 10
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    ikubuf said:
    You might check the drives diagnostic info (S.M.A.R.T) data
    You can check your hard disk status, and check the S.M.A.R.T info to see if there is any part of your disk may be caused by bad sectors on the hard drive.
    On overview:

    "Bad
    43°C/109.4°F
    Status: Danger" 

    S.M.A.R.T info says nothing has failed though.

    What do you make of it?

  • ikubuf
    ikubuf Posts: 134  Ally Member
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    The disk shows a bad status, there is another page called S.M.A.R.T info, you can check the details information in the log.

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