SSID with cloud auth (WPA Enterprise with WPA2 Nebula cloud auth with username/password)

HPITS

Tested logon to SSID with this option enabled. Worked OK and I see the clients in the Nebula connect AP users, but I do not see the username that logged on for all users. The username is shown when I open the client in Nebula for a Windows 10 device while client using Android 12 does not show the username. By design or am I missing something?

Zyxel_Judy

Hi HPITS,

You can see the username by going to:

1. Access point > Monitor > Clients > Click Client to show the Client detaited page:

2. Access point > Monitor > Event log >

HPITS

Thanks but as I wrote, user does not show up for android 12 users. Why?

Zyxel_Judy

Hi there,

When we logged on for a Android 12 device, the username is shown as well.

Could you kindly provide the org/ site name and Android 12 device's MAC address by clicking to my account > Message. We'd like to check your site and tell you if there is any update.