SSID with cloud auth (WPA Enterprise with WPA2 Nebula cloud auth with username/password)

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HPITS
HPITS Posts: 7
First Anniversary First Comment
edited March 2023 in Nebula

Tested logon to SSID with this option enabled. Worked OK and I see the clients in the Nebula connect AP users, but I do not see the username that logged on for all users. The username is shown when I open the client in Nebula for a Windows 10 device while client using Android 12 does not show the username. By design or am I missing something?

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  • Zyxel_Judy
    Zyxel_Judy Posts: 924  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi HPITS,

    You can see the username by going to:

    1. Access point > Monitor > Clients > Click Client to show the Client detaited page:
    image.png

    2. Access point > Monitor > Event log >

    image.png

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  • HPITS
    HPITS Posts: 7
    First Anniversary First Comment
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    Thanks but as I wrote, user does not show up for android 12 users. Why?

  • Zyxel_Judy
    Zyxel_Judy Posts: 924  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi there,

    When we logged on for a Android 12 device, the username is shown as well.

    Could you kindly provide the org/ site name and Android 12 device's MAC address by clicking to my account > Message. We'd like to check your site and tell you if there is any update.

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