Zyxel LTE5398-M904 connected to the cellular network but no Internet access
Dear Zyxel community, greetings from Italy.
I really need your help before to surrender and return the above mentioned device to Amazon.
I like the LTE5398-M904 and would like to keep it but there is an issue should be solved.
The issue is that, with a random frequency, the Internet is not accessible despite the corresponding led is on and green and the web interface shows the cellular WAN is up and running.
Also the ping function in the modem diagnostic menu is not able to access the Internet.
I’ve the logging turned on and these are the few events before the issue occurs:
Mar 12 12:07:24 user.notice RILCMD: cid: 1 cgact_status:1
Mar 12 12:07:29 user.notice RILCMD: Device UP in quectel_eg18_update()
Mar 12 12:07:29 user.notice RILCMD: set_LTE_connection_status: Up
Mar 12 12:07:38 user.notice RILCMD: RILCMD STATE: RS_UPDATE ============> RS_READY
Mar 12 12:07:57 user.warning RILCMD: [LTE Cell info] RFCN:1500, Cell_ID:257687890, PCI:52, RSRP:-74
Mar 12 12:07:57 user.notice RILCMD: [LTE Cell info] RFCN:1500, Cell_ID:257687890, PCI:52, RSRP:-74
Mar 12 12:07:57 user.notice RILCMD: [IP info] IPv4:10.95.144.171
Mar 12 12:07:57 user.notice RILCMD: [IP info] IPv6:
Thank you to anyone can provide a solution.
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