USG20-VPN Crash

Zyxel_Stanley

Hi @nevoobrazimo @MIW

USG20-VPN and USG20W-VPN have been renamed to FLEX50 and FLEX50W respectively.

nevoobrazimo

All USG 20-VPN Devices (more then 10) after issue can't update firmware to any version. After 5 minutes happends nothing. Tried update manually, via cloud update, via ftp, it doesn't work

morezh

https://community.zyxel.com/en/discussion/comment/52544#Comment_52544

Then your firewall has already been accessed and " edited ". Make sure you have a backup of your configuration and restart it from standby firmware. Then you can update it again. (With a bit of bad luck, you will have to reset it and reload the config after the restart to standby firmware).

nevoobrazimo

https://community.zyxel.com/en/discussion/comment/52545#Comment_52545

Rebooted with standbay FW, trying to update with FLEX50 firmware, and again nothing happends
File uploads, then page refreshes instantly, and shows logo screen again

nevoobrazimo

I can't reset devices manually, there are in many miles from me

https://community.zyxel.com/en/discussion/comment/52550#Comment_52550

AC3

I have got the same problems. Did you find a solution ?

Zyxel_Jeff

Hi @AC3

Please refer to another discussion that you created. Thanks.

https://community.zyxel.com/en/discussion/18321/usg20-vpn-firmware-upgrade