GS1915 VLAN Not Showing in Nebula Cloud

aduw1ng
aduw1ng Posts: 2
edited May 27 in Nebula

I configured some VLANS on the GS1915 switch using the web configurator and connected it to the Nebula Cloud Center. I noticed the VLANs I created are not showing up in NCC. Is this an expected behavior?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,142
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee

    Hi @aduw1ng,

    Could you share a screenshot about which VLAN did you created and enable Zyxel support for me to check?

    Please go to Help (On the top right) > Support Request > Zyxel support Access to enable and save.


    Melen
  • Zyxel_Melen
    Zyxel_Melen Posts: 1,142
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee

    Hi @aduw1ng,

    The VLAN configuration which is set on the local web GUI won't sync to Nebula. I recommend configuring it on Nebula.


    Melen

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