GS1915 VLAN Not Showing in Nebula Cloud

aduw1ng
aduw1ng Posts: 2
edited May 2023 in Nebula

I configured some VLANS on the GS1915 switch using the web configurator and connected it to the Nebula Cloud Center. I noticed the VLANs I created are not showing up in NCC. Is this an expected behavior?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,628  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @aduw1ng,

    Could you share a screenshot about which VLAN did you created and enable Zyxel support for me to check?

    Please go to Help (On the top right) > Support Request > Zyxel support Access to enable and save.

    Zyxel Melen

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,628  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @aduw1ng,

    The VLAN configuration which is set on the local web GUI won't sync to Nebula. I recommend configuring it on Nebula.

    Zyxel Melen

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