GS1915 VLAN Not Showing in Nebula Cloud

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aduw1ng
aduw1ng Posts: 2 image  Freshman Member
edited May 2023 in Nebula

I configured some VLANS on the GS1915 switch using the web configurator and connected it to the Nebula Cloud Center. I noticed the VLANs I created are not showing up in NCC. Is this an expected behavior?

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  • Zyxel_Melen
    Zyxel_Melen Posts: 4,739 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @aduw1ng,

    Could you share a screenshot about which VLAN did you created and enable Zyxel support for me to check?

    Please go to Help (On the top right) > Support Request > Zyxel support Access to enable and save.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,739 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @aduw1ng,

    The VLAN configuration which is set on the local web GUI won't sync to Nebula. I recommend configuring it on Nebula.

    Zyxel Melen


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