How to resolve WiFi disconnection issues with IoT devices?
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Zyxel_Judy
Posts: 962 
Zyxel Employee
Zyxel Employee
in Other Topics
Create a new SSID exclusively for the IoT device can take to address this problem effectively.
Navigate to Configure > WiFI SSID settings, type the SSID name and toggle Enabled.
Navigate to Configure > Access point > SSID advanced settings
- Configure the new SSID with WPA2 personal security.
- Select "2.4GHz only" for band mode option
- Disable 802.11k/v/r.
Moreover, don’t forget to check the distance between the IoT devices and the access point. Walls, floors, and other obstructions can weaken the wireless signal. The IoT device’s connects signal recommended –70dBm or above. We can refer to Clients > Access point clients to check the signal.
Note: Make sure your IoT device and AP are both updated to their latest firmware versions for maximum efficiency and performance.
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