What happens to my data when Cloud-Saving Mode is activated on Nebula?

Zyxel_Nami
Posts: 659
Zyxel Employee





in Other Topics
Once Cloud-Saving Mode is activated, all monitoring data will not be collected and stored on the backend platform. Therefore, Zyxel support cannot provide this information. Previous records cannot be restored even if the organization is upgraded to Nebula Professional (Pro or Plus) as it won't exist on the backend.
However, certain information like Gateway WAN IP status, Gateway Interface status, Gateway VPN connection, and event logs for Gateway, Switch, and Access point will still be available.
Nami
Tagged:
0
Categories
- All Categories
- 415 Beta Program
- 2.5K Nebula
- 152 Nebula Ideas
- 102 Nebula Status and Incidents
- 5.8K Security
- 305 USG FLEX H Series
- 283 Security Ideas
- 1.5K Switch
- 77 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.5K Consumer Product
- 255 Service & License
- 396 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.7K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 87 About Community
- 77 Security Highlight