LTE7490-M904 troubleshooting

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Hyuffo
Hyuffo Posts: 1
edited January 4 in Mobile Broadband

Hi there!

I just wall mounted a LTE7490-M904 in my mountain house using a SIM card by TIM (Italian ISP) and everything works fine on the control panel. I can perform ping and speed test as well with promising results. As soon as I try to configure a Google WiFi AP using the LAN cable, it detects no internet connection. I then tried to connect my MacBook to the internet using the LAN cable with a RJ45 to USB-C adapter but id doesn't work as well. Am I missing some steps? In attachment you can find a screenshot from the main page.

Thanks in advance for your help!

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  • Internetheavyuser
    Internetheavyuser Posts: 83  Ally Member
    First Anniversary 10 Comments Friend Collector First Answer
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    Did the Google WiFi AP get the IP from LTE7490-M904? EX: 192.168.1.X

    "I then tried to connect my MacBook to the internet using the LAN cable with a RJ45 to USB-C adapter but id doesn't work as well. "

    I saw you can log in GUI of LTE7490 means MacBook is able to connect to LTE7490.
    Can you try to ping from MacBook?

    EX: ping 8.8.8.8 and traceroute www.google.com

    Screen shot the result so we can better understand your situation.

    Or you can try to switch router mode to IP passthrough.
    Broadband → Cellular APN click Modify on APN1 and you can see there is a IP Passthrough → disable it and press OK in the bottom of the page.

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