Nebula licences MSP, PRO etc.

AdminSys
AdminSys Posts: 17  Freshman Member
First Anniversary First Comment


Please help with the following licensing issues:
It is not clear what the MSP licenses can be used for, and does every organization have to buy a PRO or Plus license to use the extended functions? Do you have to buy PRO licenses per device or can you manage the devices of a company? We want to manage the devices of several companies, we do not know which license is best for this purpose. It is not necessary to transfer the settings between companies, only to save and possibly reload the settings.

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  • Zyxel_Melen
    Zyxel_Melen Posts: 1,624  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @AdminSys,

    It is not clear what the MSP licenses can be used for

    Nebula MSP pack helps the service providers to manage multiple organizations efficiently. Please reference the FAQ below for more information:

    does every organization have to buy a PRO or Plus license to use the extended functions?

    If the end customer wants/requires to use of the extended functions, it is recommended to buy PRO / Plus licenses for each device in the organization.

    You can reference the link below for the PRO / Plus function:

    https://www.zyxel.com/library/assets/products/nebula_control_center/ProPlus_Features_Full_List.pdf

    Do you have to buy PRO licenses per device or can you manage the devices of a company?

    If you want to use PRO / Plus functions, each device in the organization requires at least a PRO / Plus license. If the base pack functions can fulfill the end customer's requirement, you don't need to purchase any Nebula PRO / Plus licenses.

    We want to manage the devices of several companies, we do not know which license is best for this purpose. It is not necessary to transfer the settings between companies, only to save and possibly reload the settings.

    If you want to clone the organization's settings, you can consider the MSP pack. It provides Cross-org synchronization for service providers to align the organization's settings between different organizations.

    Additionally, Nebula provides one month MSP trial, please reference the FAQ below to submit:

    Zyxel Melen

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