Device Has Already Been Registered

IENCAdmin

We are onboarding a client from another MSP and trying to add devices to our account. I was given information for an access point and when I try to register it I receive the message the device has already been registered.

Zyxel_Ivan

Dear @IENCAdmin,

Good day.

If your device has been registered, you can register the device through the QR Code.

For the detailed steps, we have a post for your reference:

https://community.zyxel.com/en/discussion/18861/nebula-what-should-i-do-if-device-is-already-registered-by-another-user

Thanks.

Ivan

Zyxel_Ivan

Dear @IENCAdmin,

Good day.

If your device has been registered, you can register the device through the QR Code.

For the detailed steps, we have a post for your reference:

https://community.zyxel.com/en/discussion/18861/nebula-what-should-i-do-if-device-is-already-registered-by-another-user

Thanks.

Ivan