Firmware management: multiple organisations at once

Vertimart_TD

Currently, we are exploring the possibilities of Nebula. We provide system administration to a large number of small customers.

Each customer currently has its own organization in Nebula. Each organization has its own set of sites.

Is it possible to update firmware for multiple organizations simultaneously? Or do we need to reorganise the organisations/sites for this to work?

Zyxel_Melen

Hi @Vertimart_TD,

We have an idea post that requests firmware management from the MSP portal.

https://community.zyxel.com/en/discussion/16785/firmware-management-from-msp-portal

And it is in our plan and coming soon. Please wait for Nebula 17.20.

If you don't have an MSP license and want to try, please reference this FAQ to apply for the MSP trial.

https://community.zyxel.com/en/discussion/18554/how-to-request-msp-trail-to-try-msp-function

Zyxel_Melen

Hi @Vertimart_TD,

The MSP firmware upgrade function is available now.

You can check this introduction FAQ first:

https://community.zyxel.com/en/discussion/19340/introducing-the-msp-firmware-upgrade-functionality