NSG50 Already registered

mgiane86

Hi, i've recently bought a NSG50 gateway, but when i try to register it keeps telling me that it's already registered. I have no idea who was the former owner, can anyone help me in registering it? (Sorry for my bad english ^^")

Best Regards.

Zyxel_Melen

Hi @mgiane86,

Please check this FAQ if you get the message "Device has already been registered."

https://community.zyxel.com/en/discussion/19566/what-does-device-has-already-been-registered-mean

If you get "This device already registered to another account," please check this FAQ for registration.

https://community.zyxel.com/en/discussion/18830/i-cannot-register-my-new-device-because-this-device-already-registered-to-another-account