I cannot register my new device because "This device already registered to another account."
Zyxel_Melen
Posts: 3,182 
Zyxel Employee
Zyxel Employee
Although the device has been removed from the organization, the previous user still owns it.
Please download the Nebula Mobile APP [Android] / [iOS] and scan the QR code sticker on the device to register.
Here are the guides for each product line in case the device's Nebula QR code lable is missing:
Zyxel Melen
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