I cannot register my new device because "This device already registered to another account."
Zyxel_Melen
Posts: 3,209 
Zyxel Employee
Zyxel Employee
Although the device has been removed from the organization, the previous user still owns it.
Please download the Nebula Mobile APP [Android] / [iOS] and scan the QR code sticker on the device to register.
Here are the guides for each product line in case the device's Nebula QR code lable is missing:
Zyxel Melen
0
Categories
- All Categories
- 431 Beta Program
- 2.6K Nebula
- 165 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 364 USG FLEX H Series
- 292 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 262 Service & License
- 407 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.9K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 83 Security Highlight