I cannot register my new device because "This device already registered to another account."

Zyxel_Melen Posts: 1,278
Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
 Zyxel Employee
edited October 16 in Register Nebula devices

Although the device has been removed from the organization, the previous user still owns it.

Please download the Nebula Mobile APP [Android] / [iOS] and scan the QR code sticker on the device to register.

Here are the guides for each product line:

Access Point


Firewall (ATP/USG FLEX)

Untitled Image

Click here to start: https://bit.ly/46UJJCE

Zyxel Melen