how do i get rid of my faulty bought license and replace it with the pro license i bought today.

Edjuh75

Zyxel_Ivan

Dear @Edjuh75,

Greetings!

We suggest you can raise a refund request ticket through the Nebula Control Center.

And there's a forum post for your reference.

Don't forget to let us know your Order ID, it's necessary for the refund request.

Please feel free to have any further questions.

Ivan

Zyxel_Ivan

Dear @Edjuh75,

Good day.

If there are any questions about the refund, please let us know.

We're more than happy to help you!

Ivan