Multi M1 sattelites keep disconnecting

Saul

I have a set of 3 Muly M1 units and the 2 sattelites are disconnecting every few days. I can see in the app that they are offline (although I believe they are still turned on and online, just not connected) and need to physically reboot them. This is very annoying and especially as I can't reboot them remotely. Why is this happening? And why can't they be programmed to reboot themselves if they loose connection connection? P.s. I have the latest firmware installed.

Zyxel_Jerry

Hi @Saul

Please help to send us the send feedback on the Multy APP after the satellites are back to online on the app.

Saul

Hi Jerry, see attached

appLogFile.txt

Zyxel_Jerry

Hi @Saul

I have private message you, please check your message box.