I can`t modify Wifi SSID Settings
In this organization I cannot modify the Wi-Fi SSID Settings.
Yesterday I could modify without problems and today I can't.
From the android app yes I can.
It just happens to me with this organization that I am the owner.
Accepted Solution
-
Hi @ticsystems ,
To assist you more effectively, could you enable Zyxel Support and provide your organization/site name? This will allow us to directly examine your site's settings for a detailed investigation.
Currently, we've noticed an issue with SSID profiles not appearing on the Wi-Fi settings page in the Nebula portal for sites utilizing the USG FLEX H model. If your site employs this model, this might explain the discrepancy between the Nebula Control Center (website) and the Nebula App.
We're working on resolving this in an upcoming Nebula system update. In the meantime, for any urgent SSID updates or modifications, please use the Nebula Mobile App.
Thank you for your understanding and cooperation.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0
All Replies
-
Hi @ticsystems ,
To assist you more effectively, could you enable Zyxel Support and provide your organization/site name? This will allow us to directly examine your site's settings for a detailed investigation.
Currently, we've noticed an issue with SSID profiles not appearing on the Wi-Fi settings page in the Nebula portal for sites utilizing the USG FLEX H model. If your site employs this model, this might explain the discrepancy between the Nebula Control Center (website) and the Nebula App.
We're working on resolving this in an upcoming Nebula system update. In the meantime, for any urgent SSID updates or modifications, please use the Nebula Mobile App.
Thank you for your understanding and cooperation.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0 -
Yeah. I have a USG Flex 700H...
0 -
Hi @ticsystems
The bug has been fixed, and you can now configure your SSID settings as usual.
If you have any more questions or need further assistance, feel free to reach out.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0
Categories
- All Categories
- 415 Beta Program
- 2.3K Nebula
- 141 Nebula Ideas
- 94 Nebula Status and Incidents
- 5.5K Security
- 216 USG FLEX H Series
- 262 Security Ideas
- 1.4K Switch
- 71 Switch Ideas
- 1K Wireless
- 39 Wireless Ideas
- 6.3K Consumer Product
- 243 Service & License
- 382 News and Release
- 81 Security Advisories
- 27 Education Center
- 8 [Campaign] Zyxel Network Detective
- 3K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 71 Security Highlight