Channels change on their own....It's been over a year and I still see the same issue.

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  • jpblanch75
    jpblanch75 Posts: 110  Ally Member
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    This was not fixed. Infact I was having some ISP connection issues and all 3 of my APs changed to DCS for all 2.4ghz and 5ghz channels.

  • Zyxel_Judy
    Zyxel_Judy Posts: 917  Zyxel Employee
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    Hi @jpblanch75 ,

    Your report is related to a problem with APs registered in the U.S., where AP channels were automatically switching from manual to DCS following a reboot.

    This issue has been addressed and resolved through an update to the Nebula portal. The solution has been confirmed effective by other users.

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  • jpblanch75
    jpblanch75 Posts: 110  Ally Member
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    I just told you it isn't fixed as it just happened to me 2 days ago. I'm confused....

  • Zyxel_Judy
    Zyxel_Judy Posts: 917  Zyxel Employee
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    Hi @jpblanch75 ,

    Thank you for sharing your feedback.

    After thoroughly examining your site, we discovered an automatic transition from manually configured channels to DCS that occurred on February 19th at 16:08 AM (UTC-5). We have been working actively on a resolution.

    Thank you!

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  • Zyxel_Judy
    Zyxel_Judy Posts: 917  Zyxel Employee
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    Hi @jpblanch75 ,

    The issue related to the channel previously being set to a fixed manual setting and then changing to automatically switch to DCS if reboots with the AP is in the U.S has been resolved. Please help to monitor your site.

    Thank you for your patience and cooperation.

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