Error no internet

Cihank

hello Jerry,

Since thursday we have 2gb internet with a new mod and since then we have a problem that the sateillites have no internet. When i pull out the power cable its starts up and everything is okey for some time but after a time both sateillites have no internet. See picture. This happend all the time. It is still in bridge mode. The new router is nokia xs-2426g-b

Zyxel_Jerry

Hi @Cihank

Please reboot the device from the main multy.
For satellites connected via ethernet backhaul, please unplug the ethernet cable initially to allow the satellite to establish a wireless backhaul connection. Once the satellite is connected via wireless backhaul, you can then reconnect the ethernet cable.
If the satellite is connected via wireless backhaul, you can wait until the first Multy boot-up and then power on the satellites.