NAS326 - no application list in App Center

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I get a new NAS326 - Firmware version V5.21(AAZF.15)
The list for "all Apps" is empty and I tried to update it, but nothing happen. Internet access is working, ping to google is working.
Out from this disscussion

the ping to ftp2.zyxel.com doesn't work, also from my PC.

All Replies

  • suisei
    suisei Posts: 120 image  Ally Member
    First Comment First Answer Friend Collector Second Anniversary

    The solution is on page1
    "After a long search on forum and some try and try again I create the folder 'zy-pkgs'.
    \\NAS_IP\admin\zy-pkgs\           (NAS_IP -> ex: 192.168.1.100)
    Then put a file named 'web_prefix' with 'ftp://ftp2.zyxel.com/' text inside (that's a txt file but must not have that extension on the nas folder).
    Then all works on App Center and the ZyxelCloud is now working."

    You can give it a try.

    I think the server is not able to respond the reuqests, I cannot ping the server, too.
    You can check by using cmd to and type nslookup to see if your network could parse the domain.

  • Thank you for your reply, I already tried this, but the app center is not updating.

  • alexolivan
    alexolivan Posts: 2 image  Freshman Member
    First Comment

    Hi communtity!

    2025 I'm on the same boat:

    I got a fully working NAS326 but I see there's no applications anymore… very sad, since the device is working fine. I upgraded firmware to latest and it overall looks good!!! but I found it comes with no NFS support out-of-the box (A Linux based NAS featuring iSCSI, but no NFS? kinda weird to me) …anyways: it seems zyxel has wiped out the ftp servers with zpks in the mean time.

    Has anyone a clue on how to get those zpks and install them?

    Cheers.

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