AP can't contact NCC
My AP NWA50AX which is only a few months old, purchased from Amazon has stopped being able to contact NCC, was working perfectly until I now I just get a blinking orange/green at 1s intervals.
I've tried:
Several new cables (both preterm & self term)
Putting the AP in dmz bypassing pfsense fw
Full reset with the reset button
Remove and reconnect to nebula app.
Any idea how i can get this going again? Otherwise how do I arrange an RMA?
Tia!
Zwp123
Accepted Solution
-
Hi @Zwp123
You may refer to the following article for additional troubleshooting steps:
If the AP remains offline after confirming the information in the article, please collect Diagnostics file from the AP’s Web GUI > MAINTENANCE page and send it to us through a private message for further analysis.
Thanks.
Kay
0
All Replies
-
Hi @Zwp123
You may refer to the following article for additional troubleshooting steps:
If the AP remains offline after confirming the information in the article, please collect Diagnostics file from the AP’s Web GUI > MAINTENANCE page and send it to us through a private message for further analysis.
Thanks.
Kay
0
Categories
- All Categories
- 396 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 81 Nebula Status and Incidents
- 5.1K Security
- 84 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 915 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 211 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2K FAQ
- 912 Nebula FAQ
- 419 Security FAQ
- 237 Switch FAQ
- 207 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 139 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight