AP can't contact NCC
My AP NWA50AX which is only a few months old, purchased from Amazon has stopped being able to contact NCC, was working perfectly until I now I just get a blinking orange/green at 1s intervals.
I've tried:
Several new cables (both preterm & self term)
Putting the AP in dmz bypassing pfsense fw
Full reset with the reset button
Remove and reconnect to nebula app.
Any idea how i can get this going again? Otherwise how do I arrange an RMA?
Tia!
Zwp123
Accepted Solution
-
Hi @Zwp123
You may refer to the following article for additional troubleshooting steps:
If the AP remains offline after confirming the information in the article, please collect Diagnostics file from the AP’s Web GUI > MAINTENANCE page and send it to us through a private message for further analysis.
Thanks.
Kay
0
All Replies
-
Hi @Zwp123
You may refer to the following article for additional troubleshooting steps:
If the AP remains offline after confirming the information in the article, please collect Diagnostics file from the AP’s Web GUI > MAINTENANCE page and send it to us through a private message for further analysis.
Thanks.
Kay
0
Categories
- All Categories
- 438 Beta Program
- 2.7K Nebula
- 188 Nebula Ideas
- 121 Nebula Status and Incidents
- 6.2K Security
- 454 USG FLEX H Series
- 303 Security Ideas
- 1.6K Switch
- 81 Switch Ideas
- 1.3K Wireless
- 44 Wireless Ideas
- 6.8K Consumer Product
- 278 Service & License
- 435 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 91 Security Highlight