Why did my organization go back to BASE pack?

Zyxel_JonasTan Posts: 94  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

The transition of the organization to "Base pack" indicates that either one or all of the device's PRO/PLUS pack licenses have expired and were not renewed within the 15-day grace period.

You may go to the "License and inventory" page to review the license status for the corresponding devices, as illustrated in the figure below.

Kindly follow this link for guidance on purchasing a license.