Why did my organization go back to BASE pack?
Zyxel_JonasTan
Posts: 98 
Zyxel Employee
Zyxel Employee
in Other Topics
The transition of the organization to "Base pack" indicates that either one or all of the device's PRO/PLUS pack licenses have expired and were not renewed within the 15-day grace period.
You may go to the "License and inventory" page to review the license status for the corresponding devices, as illustrated in the figure below.
Solution:
Kindly follow this link for guidance on purchasing a license.
Zyxel_Jonas
0
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