Multy X Android App not connecting

Mints

Since approx Jan 29 2024 getting error message when using android app. Occasionally told Google.com not available as part of message.

Zyxel_Jerry

Hi @Mints

We have a apk that fix the issue.
Please refer to this article.

https://community.zyxel.com/en/discussion/21002/update-for-multy-app-android-version-fix-unreachable-to-server-issue

dpipro

Same problem here. We have several domestic customers with these APs installed. We can't reach any of them. :-(

Jayded

…and same here. I thought that I messed it up by tweaking WiFi but I see that this is common issue. Web GUI does work.

Jkin_3k

Same here (Spain). Zyxel Multy App and Zyxel Armor App have the same issue.

Zyxel_Jerry

Hi @Mints

We have a apk that fix the issue.
Please refer to this article.

https://community.zyxel.com/en/discussion/21002/update-for-multy-app-android-version-fix-unreachable-to-server-issue

Mints

Thank you Jerry that fix the team developed has worked perfectly 😄