[Nebula] Why can't I use ZTP to provision a firewall to Nebula?

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Zyxel_Cooldia
Zyxel_Cooldia Posts: 1,474  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited March 11 in Maintenance

Question:

I have problem using ZTP to deploy ATP and USG FLEX on Nebula. It seems ZTP has error on Nebula firewall because ZTP configuration is greyed-out. Why I cannot use ZTP to provision firewall to Nebula?

Answer:

ZTP mode has been removed in V5.37 patch 1, so we need to deploy the device to Nebula using native mode.

Here are the affected models.
ATP Series: ATP100, ATP100W, ATP200, ATP500, ATP700, ATP800
USG FLEX Series: USG FLEX 50, USG FLEX 50W, USG FLEX 100, USG FLEX 100W, USG FLEX 200, USG FLEX 500, USG FLEX 700, USG20-VPN, USG20W-VPN

[On Cloud mode]
1. [Feature Change] Remove ZTP from ZLD5.37 Patch1:
a. For USG FLEX/ATP series, please go to Nebula Control Center deployment method and choose the “Nebula native mode”.

If you are still unable to use native mode to get your firewall on nebula, follow the steps in this FAQ.
[Nebula] I cannot use native mode to deploy my firewall on Nebula